Privacy Policy

At doriandstone.com, we respect your privacy as much as you do. We do not share your personal information with others. This information is only used by doriandstone.com and its partners to ensure the fulfillment of the service requested by you. This includes informing you of promotional offers. You can cancel your registration to mark yourself inactive; however the information you provide shall remain archived in doriandstone.com servers.

doriandstone.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What is DoriAndStone Shipping Policy?

DoriAndStone makes every effort to ensure that things purchased from us arrive in outstanding shape and as quickly as possible. Depending on the delivery location, the expected delivery time is 3-7 days from the date of purchase.

Please double-check the following while entering your Shipping Address and Phone Number details to guarantee that your item is delivered on time:
Provide full address information, including the house number, floor, street name, and neighbourhood, as well as a landmark.
Enter the correct information for the city, state, and zip/postal code. If these data are incorrect, orders may be misrouted.
Please double-check that the phone number (ideally a mobile) is correct and accessible. For delivery-related questions, we may need to call you.
Please ensure that someone is there at the shipping address . If you receive a damaged package, please DO NOT accept it and mail us at doriandstone@gmail.com(11AM – 6PM EST) as soon as possible .Note- You have to mail us within 24 hours. An uncut video of unboxing is compulsory. The refund will only be generated if the product found is damaged and can’t be repaired. 
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