Terms & Conditions
Cancellation and Modifications
- What is DoriAndStone Cancellation Policy?
We make every effort to fulfill all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing and stock information, or problems identified by our credit and fraud avoidance department.
If your order is cancelled after your credit/debit card has been charged, the said amount will be transferred to your DoriAndStone account and may be reversed back in your Card Account on your request.
Note- But once you have confirmed the order from your end and paid the amount it can’t be reversed.
- Can I modify the shipping address of my order after it has been placed?
Yes, you can modify the shipping address of your order before we have processed (packed) it, by calling or writing to us at doriandstone.com@gmail.com
- How do I cancel my Order?
once you have confirmed the order from your end and paid the amount it can’t be reversed.
Payment Terms
We accept payment through Credit/Debit Card, Net Banking, Mobile wallets, UPI, Cash-on-Delivery. We currently do not accept payment through Cheque or Demand Draft.
Tracking
To track your order, tap on “Track Order” under My Orders in My Account.
For any further queries, please feel free to e-mail us at doriandstone.com@gmail.com (11am – 6pm; Mon-Sat)